Support response time—
help desk speed—affects shared hosting uptime on
Bluehost Aim for <15-minute ticket replies—test with a pre-sales query cPanel offers live chat—
SiteGround averages 5 minutes critical for MySQL or phpMyAdmin issues No SSH or UFW—rely on support for firewall tweaks Test uptime with
—expect \"200\" unless unresolved Slow support (e g >1 hour) delays fixes—
A2 Hosting offers 24/7 phone support ensuring uptime VPS reduces dependency but shared hosting needs fast help for stability